◾Order placement– orders can be placed by phone call or meeting with prior appointment only (not via Whatsapp//SMS/Fb/Instagram).
◾Working Hours – Monday – Saturday – 11.00 am – 8.00 pm, Sunday – 11.00am -1.00 pm(Meeting by appointment only)
◾Payment & Order booking Terms –
For Corporates – 50% advance & balance at the time of delivery ,
For Individuals – CAKES – order value of INR 1300 and above – 50% advance and balance at the time of delivery. For order of value below INR 1500 – 100% Advance
. – FOR ALL OTHER PRODUCTS -order value of INR 1100 and above – 50% advance and balance at the time of delivery.For order of value below INR 1100 – 100% Advance
Payments can be made through –
- Bank Transfer
- Debit Card/ Credit Card/ Net Banking (Online convenience charge extra)
◾Sampling – Samples of products will be charged at 2 times the product MRP ,the extra amount paid will be adjusted at the time of order.
◾Minimum Order quantity – Chocolates – 1kg ,Standard Cakes – 1 kg ,Designer/3D Cakes – Design Specific , Cupcakes – Box of 6 ,Brownies/Tea Cakes-1kg, For Corporates – MOQ is Product specific.
◾Delivery time –
For standard Cakes,Cupcakes,Brownies & Chocolates – 2-3 working days after receipt of advance,
For Designer/3D cakes,Cupcakes,Brownies & Chocolates – 4-7 workingdays after receipt of advance and approval of concept.
For Wedding Cakes ,chocolates & Boxes – 30 working days after receipt of advance and approval of concept.
For Corporate orders – 30 days after confirmation of order.
◾Deisgner/ 3D Cakes,Cupcakes,Brownies & Chocolates orders – Designer products can be customized to incorporate occasion specific themes, colors, characters, sizes, shapes & Corporate logos etc .Minimum order quantity will be concept specific.
◾Special Orders – Orders can be placed for catering /kitty parties for a minimum of 15 guests .Kindly contact us for further details.
◾Prices are subject to change without prior notice.
◾Orders once place cannot be cancelled or changed.
◾Advance paid is non –refundable and forfeited on cancellation of order
◾Perishable products should be refrigerated immediately and consumed the same day.
◾All disputes are subject to Delhi jurisdiction.
◾Appointment requested 24 hrs.- 48 hrs. prior to meeting.
We would be glad to hear from you for any further details.